Privacy policy

Privacy policy

  1. General

The Merchant undertakes to protect the confidentiality of personal data and privacy of online shop users. The collected personal data will be used by the Merchant exclusively for the provision of the services it offers. The Merchant respects the confidentiality of personal data and privacy of online shop users, so it will do whatever it takes to protect them from any violations and abuses. The personal data of the users are one of the areas to which the Merchant pays extreme care and attention since is aware of the sensitive nature of this area.

  1. Use of personal data

For the purposes of providing the services it offers, the Merchant collects, manages, processes and
stores the following user data:

  • name and surname;
  • delivery addresses;
  • company or name of the legal entity (if the user is a legal entity);
  • tax number of the legal entity (if the user is a legal entity);
  • e-mail address (username);
  • password in encrypted form;
  • contact telephone number;
  • country of residence;
  • other data that the user enters voluntarily in the forms in the online shop;
  • other data that the user voluntarily adds later in his profile.

For the correctness, completeness and up-to-dateness of the data entered by users, the Merchant does not responds.

Based on your consent, the collected personal data is also used for purposes sales analysis (statistical processing, market research, customer segmentation, processing of past purchasing behavior) and for other marketing activities of I.C. MONT d.o.o. (advertising in search engines and on social networking, remarketing, planning and conducting special promotional and sales promotions). We collect personal information in accordance with the purpose for which you provided it to us. We will not use the personal data provided for other purposes.

Subscribe to e-news:

By subscribing to the e-newsletter, which will inform you about the news in our offer, benefits and discounts, events where we can meet and occasionally about our offer business partners, you agree that we collect personal information about you.

The personal data we collect for this purpose is the name and surname and e-mail address.

We will also use the data to send news and special offers from time to time.

We use it to manage the list of subscribers to e-news and to send e-news MailChimp. MailChimp is an external service provider that can collect and process yours data using standard technologies in the industry with which we control and improving our e-news. MailChimp’s privacy policy is available at link: https://mailchimp.com/legal/privacy/.

  1. Cookies and IP addresses

The Merchant to each user at the beginning of each use of the online shop assigns a cookie for identification, shopping cart monitoring and provisioning traceability (i.e. “cookie”), which is stored in the server’s memory only for the duration visit the online shop and delete after one hour of inactivity. The Merchant may on the user’s personal computer also store some persistent cookies, such as identification user number in encrypted form for identification the next time you visit the online shop or appraisal by which the user knows which items are already available and, indirectly, Google Analytics external cookies, which are used for analysis site visits. The Merchant may provide this information in an anonymised summary form used for statistical analysis purposes. For the purposes of providing online security the Merchant also collects the IP addresses from where users access the online shop.

  1. Statement on the protection of the confidentiality of personal data and the privacy of users

In accordance with the regulations governing the protection of personal data, the Merchant is obliged to protection of personal data of users of its online shop. Under no circumstances the Merchant will without the permission of the user provided personal or any other user data provide to a third party or will not allow a third party to inspect personal or other information of the user, unless required to do so by the state authorities, if such an obligation is provided for by law, or in good faith that such action necessary for proceedings before courts or other public authorities and for the protection and pursuing the legitimate interests of the Merchant.

All personal and other data that the user will provide when logging in to the online shop, as well as when ordering the purchase of products, including the content of orders, will be protected in accordance with the regulations governing the protection of personal data. The Merchant will not use the data for any purpose that would harm the user or others the person involved. The Merchant will not use user data to send promotional emails or other unsolicited promotional material, except for sending those promotional notices that the user will subscribe to or with which will agree. The Merchant may use the data in an anonymised summary form for purposes of statistical analysis. There will be no violation in any form of confidentiality of personal and other user data.

The Merchant will only trust the delivery service (eg GLS, Pošta Slovenije, DHL, UPS, etc.) necessary data for delivery of products purchased in the online shop (data on recipient and delivery address). The Merchant will contact you via email users, if necessary to make a purchase in the online shop, through contact telephone numbers only if in the process of registration or. purchase in the online shop problems occurred.

  1. Implementing the privacy policy

All full – time or part – time employees of the Merchant who have access to personal and other user data are aware of the duty to protect personal and other information and are obliged to comply with these provisions on the protection of personal confidentiality data and privacy of online shop users. Duty to protect personal and other information is valid indefinitely, even after the termination of the relationship with the Merchant.

Registered users can stop using the online shop at any time and can cancel their registration. They do this by notifying the Merchant in a written statement cancellation of registration. Before submitting a statement on the cancellation of registration, the user must settle all the outstanding liabilities arising from purchases made online trade to the Merchant. The Merchant will keep the confidentiality of personal information and the privacy of web users protected under this privacy policy even in the event of revocation of registration.

  1. List of users of personal data

Sub-processors for online commerce: ?????

  • DHL Slovenija (transport partner).
  1. Your rights

In accordance with the General Regulation on Personal Data Protection, you have the right to:
– access to information relating to you,
– until the data is corrected,
– until the processing is restricted,
– until the data is deleted, and
– to data portability.

You can exercise these rights at any time in writing. You can send the request to email: info@smaltirogaska.com or by mail to: I.C. MONT d.o.o., Brestovška cesta 16, Rogaška Slatina, 3250 Rogaška Slatina, Slovenia.

We are committed to processing and resolving your request within 15 business days from receipt.